Frequently Asked Questions

You will need to contact Central Arkansas Water at 372-5161

City Hall handles all accounts receivable you can reach them at 851-2500.

Water-Central Arkansas Water: 

To start a new service that has not had service previously, contact the New Service Section at Central Arkansas Water. An activation fee will appear on the first month's bill.

For more information visit: Central Arkansas Water 

Electricity- Entergy

Visit Entergy to begin service.

Natural Gas Service- Centerpoint Energy

To start your new natural gas service, you will need 

• Centerpoint Energy account number (if existing customer)
• Move dates
• Payment method ready (for initial deposit if necessary)

For more information visit Centerpoint Energy

Telephone & Internet Services:

• AT&T
• Fidelity
• Verizon
• Windstream

Once accounts are set up, call Public Works at 851-2812 to set up delivery for your trash can and recycle bin if  one is not already at your residence.

Yes, we do. We spray every Thursday night during the summer months. Unfortunately, we can’t spray the entire city in one night. It takes us three weeks to spray the entire city only spraying on Thursday nights with weather permitting.

Please call 851-2812 and request a recycle bin. We deliver those within 1-3 days from the time you make a request.

No, it does not cost to recycle.

Recycling is collected by City crews. The City tips the recyclables at Recycle America in Little Rock, AR.

Yes!  If you want to continue sorting your materials in brown bags, that is fine.  Simply put all of the brown bags inside your bin.  Please do not place plastic bags (full or empty) in your blue bin.  Plastic bags get tangled in machine gears at the Material Recovery Facility (MRF) requiring the MRF to stop operations to remove the bags.  

You may collect your recycling in plastic bags, but you must dump the recyclables out of the plastic bag into the bin and place the plastic bag in the garbage or take it to a Kroger Store or another participating grocery store for recycling.

Please refer to the information shown above under "Materials Accepted Curbside for Recycling."

Maumelle residents spoke and we listened. It took time to negotiate and to find a way we could start collecting more at curbside without increasing the community fees to offset the cost to pay an outside company.

No. Just like the garbage cart, these recycling bins are the property of the City of Maumelle. Do not take them with you when you move. Each bin is assigned to a specific property using serial numbers.

We don't have larger bins at the moment. We are trying to get a participation rate and to verify there will be a need for it.

We do not accept glass because of employee safety (avoiding injury) and contamination issues (breakage within the collection vehicles can cause glass shards to end up in the other materials, which may cause the rejection of loads). 

Historically, glass has been the smallest amount of recyclables collected, and there has been a significant decline in the last few years, as many bottlers have turned to plastic. Also, the glass markets have been and continue to be depressed, so economics are also a factor.  Recycle America does not allow us to collect glass curbside and tip at their facility without incurring an additional cost.

Call Public Works Operations at 501-851- 2812, we will dispatch our asphalt crew.

Call Public Works Operations at 501-851-2812, we will dispatch our crew.

Call Public Works at 501-851-2812, we will dispatch our supervisor. If it’s on Private property it will be the responsibility of the homeowner; if it’s on the streets, City crews will take care of it.

Call Public Works immediately at 501-851-2812, we will dispatch a crew to investigate and replace the top ASAP, this is a public safety issue.

Call Public Works Immediately at 501-851-2812 we will dispatch a crew to investigate and replace it ASAP, this is a public safety issue.

Call Public Works at 501-851-2812, we will dispatch our supervisor. If it’s on private property it will be the responsibility of the homeowner; if it’s on the streets, City crews will take care of it.

Call Public Works Operations at 501-851-2812, we will have a supervisor to evaluate the situation.

The Public Works Department sweeps neighborhood streets on an as-needed basis, call 501-851-2812 for more information.

Call the patrol commander at the police department at 501-851-1337 and request a speed survey. Results are then evaluated by the traffic committee and if a need is found we will install one. Call Public Works Traffic at 501-851-6247 and they will walk you through the process.

Call Public Works immediately at 501-851-6247, we will dispatch a Supervisor to investigate.

Call Public Works Operations at 501-851-2812, we will make a work request and have a supervisor dispatch our asphalt crew if necessary.

The City of Maumelle’s Human Resources Department is open Monday through Friday from 8:00 a.m. to 5:00 p.m.

We are located in City Hall, 550 Edgewood Drive, Maumelle, AR 72113 (501) 851-2784, Ext 233.

Free parking is available in the parking lot in front of City Hall.

In addition to having an interest in the job, please review the job posting to determine if you meet the minimum qualifications for the job.

 https://www.maumelle.org/Jobs.aspx

https://www.maumelle.org/FormCenter/Human-Resources-6/City-of-Maumelle-Employment-Application-60

We do not accept electronic/paper resumes without an application. You can attach your resume to your completed application if you wish, but you should always complete the application as if there were no resume attached.  Please refrain from using “see resume” when providing your job description on your application.

Some job advertisements will indicate a specific closing date. Others will state "Open until filled" meaning that the position may close at any time, depending on where the hiring supervisor is in the process.

Yes, to apply for multiple jobs postings you must complete a separate application for each position.

On average, it takes up to two weeks for the departments to review and schedule interviews for selected applicants. In some cases, this process may take longer.

Hiring for final applicants will be contingent upon the completion of a successful pre-employment screening. Also, please be aware that if you are made a job offer and accept, you are required to provide acceptable documentation to establish your identity and your eligibility to work (per the Immigration Reform and Control Act).
Click link for a list of https://www.uscis.gov/i-9-central/acceptable-documents/list-documents/form-i-9-acceptable-documents.

All full-time City of Maumelle employees are eligible to enroll in benefits offered by the City of Maumelle; part-time and temporary employees do not.

Applicants may request an accommodation, if needed, to complete the employment application process. Requests should be communicated to the Human Resources Department at 501-851-2784 or by writing to:
City of Maumelle, Attn: Human Resources Department
550 Edgewood Drive
Maumelle, AR 72113

The City of Maumelle is an Equal Employment Opportunity employer. There is zero tolerance for discriminatory practices regarding employment opportunities to any person, on the basis of race, color, national origin, political affiliation, religion, sex, age, physical handicap, veteran status or any other federal or state protection. With regard to the employment of persons with disabilities, the City will make reasonable accommodation(s) in order that a qualified individual can gain or continue employment with the City.

No, unless there is a legal issue regarding you as a city employee or your department.

All Maumelle Fire Department stations are staffed 24 hours a day, seven days a week. If your group or organization would like to tour our facilities, please contact Cindy Miller to make arrangements by calling 501-851-1337 ext. 200.

Usually, tours are conducted at Station 1 because there is a greater variety of apparatus to see. If your organization wishes to tour a station that is closer to your area, the Cindy can arrange the tour.

Tours can be conducted any time between 8 a.m. and 5p.m. on any day. Maumelle Fire Department personnel welcome visitors at any time during those hours if parents wish to bring their children to see the fire trucks. If you call to arrange a tour, please consider the fact that if we must respond to an emergency call, we may not be in the station at the arranged time.

As of July 1, 2017, the City of Maumelle has a ISO Class 2 rating. The rating falls on a scale of 1-10 with Class 1 being the best possible rating and a Class 10 indicating no fire protection.

Our fire engines respond with at least 2 personnel and are often stationed closer to your address than the closest ambulance. All of our engines have EMTs or Paramedics who can arrive before an ambulance to begin patient care.

Our engines are equipped with basic medical gear and an automatic external defibrillator (AED), which may assist in certain types of cardiac arrest. By adding additional personnel on the scene, we can do a more efficient, safer job of caring for our patients.

Maumelle Fire Department is a Civil Service department. This means that we follow the process outlined in the Arkansas Civil Service Law.

You should have at least one smoke detector in each bedroom, the hallway and at the top of all stairways. Smoke rises, so the best place to install a detector is on the ceiling or high on an inside wall approximately 6-8 inches below the ceiling. We recommend that you buy a battery-operated smoke detector that carries the Underwriter's Laboratories (UL) logo.

Newly constructed occupancies are required to have wired smoke detectors with battery backup that are all connected to sound simultaneously if one detector is activated. We recommend that you test your smoke detectors by pressing the test button monthly. If the detector fails to sound, replace the battery. Otherwise, we recommend that you replace all of your smoke detector batteries twice a year.

The best time to change your batteries is at the same time you set your clocks back and forth between Daylight Savings Time and Standard Time.

No. Open outdoor burning within the Maumelle city limits is regulated by ordinance. In an effort to ensure safe neighborhoods and help preserve clean air, residential burning of yard waste or trash is not allowed.

Not usually. Cats often climb trees to avoid perceived dangers that they encounter at the bottom of the tree. Given plenty of time for them to calm down, most cats climb down on their own without incident. You can speed the process up by leaving a can of their favorite food on the ground near the tree. Suprisingly, cats aren't as happy to be "rescued" as their owners and a cat with claws actually pose a danger to a firefighter who attempts to pluck it from its perch before the cat is ready.

Our fire engines respond with at least 2 personnel and are often stationed closer to your address than the closest ambulance. All of our engines have EMTs or Paramedics who can arrive before an ambulance to begin patient care.

Our engines are equipped with basic medical gear and an automatic external defibrillator (AED), which may assist in certain types of cardiac arrest. By adding additional personnel on the scene, we can do a more efficient, safer job of caring for our patients.